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  • How do I care for my soy candle?
    Trim candlewicks to 1/4 inches each time before burning. This will ensure a long lasting candle, and minimize soot and remove any mushrooming of carbon on the end of the candlewick. For the initial lighting allow the candle to create a full and even burn pool across the entire candle. Keep wax pool free of wick trimmings, matches and debris at all times. For subsequent lightings our recommended burn time is 3 to 4 hours max and burn candle on a heat-resistant surface. Keep burning candles away from drafts, vents and ceiling fans to minimize smoking or wick blowing out causing the soy candle to burn unevenly. Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep, exceeding this could cause safety issues. Keep candles out of the reach of children and pets. After the candle is completely burned down. Remove the excess wax and candlewick to reuse the jar.
  • What are Loretta & Gene Candles made of?
    Loretta & Gene Candles are made of all-natural soy wax, braided cotton wicks, and clean burning scented oils. Just wax, wicks, and scent with no other additives or dyes.
  • What makes an all-natural soy wax candle different?
    While paraffin wax is refined from crude oil, soy wax is made of soybeans- a completely renewable resource grown here in the US. Compared to paraffin, soy wax burns cleaner with no petrol-carbon soot. Soy wax also burns slower than paraffin, so soy candles last longer with less soot and less likely to tigger allergies or asthma.
  • Why is Soy wax better than Paraffin wax?
    Soy Candles burn longer and cooler than paraffin candles by 30-50%. Soy is a plant, not a man made substance. Paraffin candles are also a petroleum-based product, likely more detrimental to the environment. Soy wax is easy to clean up if spilled with hot and soapy water. Soy candles are slow burning, they gradually release their fragrances.
  • What materials do you use in candles and packaging? Is it Eco-Friendly?
    We only use the highest quality materials and hand pour in small batches for the best consistent smelling candles. Our fabulous scented candles are made in Atlanta Georgia from 100% soy wax, cotton wicks and 100% phthalate free oils. Unlike paraffin candles, soy wax contains no toxins, pollutants which burns cleaner and are less likely to trigger allergies or asthma. We use Vegan, All Natural and Eco-friendly items. Our candle jars, made of lead-free glass , recycled boxes, and a logo muslin bags that can be repurposed. Our packaging boxes are also recyclable and packing peanuts made of cornstarch dissolve in water. These little details make a difference and is great for the environment. We are currently looking to replace our wax melt plastic clamshell packaging. With that in mind, It is recyclable under code 3, which is accepted by most curbside services.
  • How long do your soy candle last when burning?
    As long as you keep the wick trimmed and only burn for 4-5 hours at a time, our 10oz candle last up to 40-50 hours and 17oz candles up to 60-80 hours.
  • How to properly clean and reuse candle jars.
    Throwing a lovely container after burning a candle can feel like a real waste when you could clean out the candle jar instead, reusing it for something else or keeping it to decorate a shelf or mantel. For example, after cleaning out the jar you can repurpose your favorite candle as a: Jar for spare change or keys Drinking glass Planter for small succulents or cacti Flower vase Pen and pencil holder Makeup brush holder Methods for removing Wax from Jars to Reuse. 1. Remove Candle Wax with Hot Water Place your spent candle on a protective surface, like a dish towel or a potholder. Boil enough water to fill the candle jar, then pour into the container, leaving an inch of space at the top. The water will melt the candle wax, causing it to float to the surface of the container. Let cool completely before removing the wax. With your sink drain stopped, strain the water and remaining candle bits. Discard or save the wax for future projects. Be sure that all wax remnants are out of the sink before releasing the drain stopper, as wax will clog a drain. Another strategy for getting leftover wax out of a candle jar is to let the jar soak in warm water. Put in a drain stopper and fill your sink with warm water. Remove the lid, if it has one, and let the open candle jar sit in the sink for 30 minutes. The water will release the wax at the bottom of the container and make it easy to pull out. Keep in mind that this method will likely remove the label on the jar. 2. Pop It in the Freezer Another foolproof candle wax removal method is freezing, which shrinks the wax. Start by placing a spent candle jar in the freezer overnight. In the morning, take the container out of the freezer and flip it upside down—the lump of wax should pop right out. If it doesn’t, use a spoon or butter knife to press down on one corner of the wax to lift and remove.
  • How long do soy candles last and, Can they expire?
    Our soy wax candles have a shelf life of about 2 years when stored properly. Loretta & Gene Candles don’t have a hard expiration date like foods do, but they certainly degrade over time. Eventually, they might become difficult to light or not burn properly. Natural, vegetable-based waxes like soy and coconut are more prone to breaking down over time. Once they start to degrade, the wick may become clogged and the candle will be difficult to light. We suggest to light candles within 6-12 months.
  • How do I use the Car Diffusers?
    1.The Car Diffuser comes filled with chosen fragrance, unscrew diffuser top and remove stopper then rotate slowly to wet the wood lid inside the top. 2. Replace the plastic stopper, and screw the wooden lid back on tight. You are now ready to enjoy your fragrance. 3. Repeat Step #1 to refresh your car diffuser with fragrance as needed. You may also use your refill doppler to refresh fragrance. Place a few drops directly to wooden lid as needed. Warning: Avoid over-saturating the wooden lid and be sure to keep the plastic stopper in place to prevent spillage. Failure to follow these instructions could result in damage to some surfaces. Wipe all spills immediately and keep out of reach of children and pets.
  • How do I use the Wickless Wax Melts?
    Directions: First remove wax melt from packaging by pushing from the bottom of clamshell. Then you simply take your wax melt and place one or more in your warmer. Then light your tea light or turn on your heat warmer if it is electric. When you are finished you just turn off or remove the heat source and the wax will solidify until you are ready to use it again. .Warning:Keep out of reach of children and pets.
  • How do I use your Reed Diffuser?
  • How can I make a Bulk Order?
    We require a minimum of 20+ units for bulk orders . We can be reached for bulk orders by filling out information on our bulk ordering page. We will reach out within 1-2 business days with more information about our bulk ordering.
  • What are Herbal Scents?
    Herbal meaning: A type of medicine that uses roots, stems, leaves, flowers, or seeds of plants to improve health, prevent disease, and treat illness. Lavender Rosemary Peppermint Basil Lemon balm Lemongrass German chamomile Thyme Sage Jasmine Mint Eucalyptus Patchouli Spearmint Bergamot orange Oregano Coriander Rose Citrus Marjoram Clove Dill Cinnamon Eucalyptus oil
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